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CUSTOMER SERVICE SKILLS YOU NEED TABLE OF CONTENTS Phone Support Tickets and Email Chat Social Media CUSTOMER SERVICE SKILLS YOU NEED CUSTOMER SERVICE SKILLS YOU NEED Todays customer service invol

by ellena-manuel

Web email chat and social media are now very impo...

Building Java chat server Presented by developerWorks your source for great tutorials ibm

by natalia-silvester

comdeveloperWorks Table of Contents If youre viewi...

The Right Solution,Right NowChat Compared to Phone and EmailWhy is liv

by tatyana-admore

CONTENTS CHAT COMPARED TO PHONE ANDChat support is...